Effective Date: September 4, 2025
Pamper Me Mobile Salon (“we,” “our,” or “us”), operated by Martin Patenaude, respects your privacy and is committed to protecting your personal information. This policy describes how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) which applies in Ontario for private-sector businesses.
1. Collection of Personal Information
We collect personal information necessary for providing our mobile salon services, such as:
- Name, email address, phone number, and service preferences (for bookings and communications);
- Location/address (required for delivering mobile service);
- Payment information (if needed for invoicing or deposits).
We collect this information directly from you when you book services or contact us. We avoid over-collecting and only collect what is needed to fulfill the identified purpose.
2. Purpose of Collection, Use & Disclosure
We collect, use, and disclose your information only for purposes we have identified, such as:
- Scheduling and delivering mobile salon services;
- Sending appointment reminders or updates;
- Processing payments or deposits;
- Contacting you regarding your appointment or inquiries;
- Complying with legal or regulatory obligations, if required.
We will notify you and obtain your consent if we intend to use your personal information for additional purposes.
3. Consent
We obtain your meaningful consent for the collection, use, and disclosure of your personal information. You may withdraw consent at any time, subject to reasonable notice. Withdrawing consent may limit our ability to provide services to you.
4. Limiting Collection, Use & Retention
We collect only what is necessary, and only retain your information as long as needed for service delivery or legal compliance.. After the retention period, personal data is securely deleted or anonymized.
5. Accuracy
We strive to keep your personal information accurate, complete, and up-to-date for the purposes for which it is used. Please inform us of any changes to your information.
6. Safeguards
We protect your personal information using appropriate physical, technical, and organizational safeguards to prevent unauthorized access, disclosure, or alteration.
7. Access and Correction
Upon request, you may access and request correction of your personal information. We will respond in a timely manner and take reasonable steps to rectify any inaccuracies.
8. Breach Notification
While mandatory reporting under Ontario’s FIPPA regime applies only to public institutions, we will nonetheless notify affected individuals promptly in the unlikely event of a privacy breach.
9. Accountability
Martin Patenaude is responsible for the personal information under our control and ensures compliance with this Privacy Policy. For any questions, access requests, or concerns, please contact:
Pamper Me Mobile Salon
Email: pamperme.mobile.hair.salon@gmail.com
Phone: (343) 644-HAIR
10. Updates to This Policy
We may update this policy from time to time. The revised version will include an updated “Effective Date.” We encourage you to review this policy periodically.